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Jennifer Jordan, Counsellor and Psychotherapist

Frequently Asked Questions

  1. What is the difference between counselling and psychotherapy?
  2. Who is counselling for?
  3. What issues can counselling help with?
  4. What about confidentiality?
  5. How long will counselling last?
  6. What happens in the first session?
  7. How do I choose a counsellor?
  8. What are the benefits of counselling?
  9. What is EMDR?
  10. What issues can EMDR help with?
What is the difference between counselling and psychotherapy?

The term counselling and psychotherapy are often used interchangeably and refer to very similar experiences for the individual. Counselling in general is relatively brief and often focused on a particular problem, whereas psychotherapy is associated with more open-ended work, focusing on gaining insight and working through feelings on a deeper level.

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Who is counselling for?   

We all experience problems at some point in our lives and if these persist our quality of life may suffer. It can affect our happiness, our health, our relationships and our performance at work.

We can feel overwhelmed by our problems and feel confused about what to do. Counselling is for people going through crises, change or personal difficulties.

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What issues can counselling help with?

People come to counselling with many problems and difficulties including :

  • Relationship difficulties (personal and work related)Separation and divorce
  • Loss (including bereavement, job, health and disability)
  • Workplace issues
  • Anxiety and stress
  • Depression
  • Emotional, physical and sexual abuse
  • Anger management
  • Post trauma experiences
  • Low self confidence and self esteem
  • Adapting to change
  • Panic attacks
  • Family problems
  • Issues from the past
  • Issues arising from difference e.g. race, culture
  • Personal growth
  • Eating disorders

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What about confidentiality?

Confidentiality is considered fundamental to counselling and is an integral part of BACP’s Ethical Framework for Good Practice. An individual will only be able to use counselling fully if he/she feels that what is spoken about in counselling will be in confidence. Accordingly, all personal information disclosed in counselling is confidential.

However, there are certain situations where it may be necessary to break confidentiality, for example when there is a legal duty to disclose information. The therapist should clarify this with you prior to establishing any agreement to work together.

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How long will counselling last?

This depends on the issues brought to counselling, the time and commitment you want to give to the process and your own ideas about what you want to achieve by coming to counselling. For some people just a few sessions are all they require having gained a new perspective about the problem, while others may wish to be involved in longer-term work. It is important to talk about this in the first session. You can finish counselling at any time and the counsellor will support you in this.

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What happens in the first session?

Counselling usually lasts between 50 – 60 minutes. The first session provides an opportunity for both parties to decide whether they can work together. You will be able to discuss if counselling is appropriate for you or whether some other help would be more suitable.  The counsellor will look at what has brought you to seek counselling and what are your expectations.

You will be able to begin to share and explore your difficulties and concerns, so that by the end of the session you should be in a position of deciding whether you want to continue working with the counsellor. Finally, practical considerations will be covered, for example, appointment times, fees, cancellation arrangements, and confidentiality.

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How do I choose a counsellor?

You may be recommended a counsellor by a friend, or you might obtain lists of counsellors on the internet or through counselling organisations. It is important to check whether the counsellor is qualified to provide the service and is a member of a professional body like BACP or COSCA. You can obtain a list of reputable practitioners in your area through these professional bodies.

When you contact a counsellor for the first time, you may wish to ask about the time, place, fees, charges for cancelled appointments, their professional membership, experience and qualifications.

During your initial meeting, trust your instinct. To enable you to get the best out of the time you spend together, you must feel comfortable with the counsellor.

A counsellor may talk about their specific approach and you may want to find out more about this. In general the approach is less important than the quality of the counsellor but for some problems it is a consideration.

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What are the benefits of counselling?

Counselling can help in many ways and will be geared to the needs of the individual.

It can:

  • give you an opportunity to make sense of your circumstances
  •  support you through a process of change
  •  help you to resolve specific problems
  •  help you to make decisions
  •  help you to be better equipped to cope in the future
  •  increase your self confidence and self esteem
  •  assist you towards living in a more fulfilling and resourceful way
  •  provide a supportive place to express emotions
  •  help you discover ways of managing stress
  •  deepen self-knowledge

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What is EMDR?

EMDR is a proven treatment that can help individuals who have experienced traumatic incidents. It can also be effective with other anxiety related conditions.

No one knows for certain how it works. We do know that when a person is very upset their brain cannot process information as it does normally. The memory becomes 'locked' in the brain in a 'raw' and distressing form. EMDR facilitates the processing (making sense) of this memory into a less distressing form like 'ordinary' memories.

One theory suggests that it appears to do this in a similar way to REM (rapid eye movement) sleep by stimulating left and right sides of the brain through moving the eyes from side to side. Stimulation can also be obtained through tapping and sound.

It is important to choose a suitably qualified practitioner for this treatment.

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What issues can EMDR help with?

EMDR is an effective treatment for post traumatic stress.

However, it can also be helpful for:

  • Phobias
  • Complicated grief
  • Anxiety/panic attacks
  • Sexual and/or physical abuse
  • Self esteem and performance anxiety
  • Disturbing memories

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